FREQUENTLY ASKED QUESTIONS (FAQs)
For Service Buyers
(SHGs, Women Entrepreneurs & Other Users)
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GENERAL QUESTIONS
1. What is the Consultancy Portal?
The Portal helps users discover and connect with professional Consultants across various fields.
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2. Who can use the Portal?
Anyone seeking consultancy services, including:
• SHGs
• Women Entrepreneurs
• MSMEs
• Startups
• NGOs
• Cooperatives
• FPOs
• Students
• Individuals
• Businesses
• Government bodies
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3. Do I need to register?
Browsing public listings may not require registration, while certain features may require an account.
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4. Is there any fee for searching Consultants?
No.
Searching and viewing Consultant listings is generally free unless otherwise specified.
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CONSULTANCY ENGAGEMENT
5. How do I contact a Consultant?
Use the contact details published on the Consultant’s profile.
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6. Who negotiates consultancy fees?
The Service Buyer and Consultant negotiate directly.
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7. Does the Portal participate in negotiations?
No.
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8. Does the Portal collect consultancy fees?
No.
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9. Who pays the Consultant?
The Service Buyer pays the Consultant directly.
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10. Does the Portal guarantee service quality?
No.
Service Buyers should independently evaluate Consultants before engagement.
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11. Should I verify qualifications?
Yes.
Users are encouraged to verify qualifications, experience and credentials before entering into any agreement.
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PRICING
12. Are displayed prices final?
Not always.
Many services may require customized quotations.
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13. Can I negotiate fees?
Yes.
Unless specifically stated otherwise, fees may be negotiated directly with the Consultant.
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14. Can Consultants offer discounts?
Yes.
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PAYMENTS
15. Will I receive a receipt from the Portal?
No.
The Consultant issues invoices or receipts for consultancy services.
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16. Can I pay through the Portal?
No.
The Portal does not collect consultancy payments.
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COMPLAINTS
17. What if I have a complaint?
You may use the Portal’s Grievance Redressal mechanism.
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18. Will the Portal resolve consultancy disputes?
The Portal may facilitate communication where appropriate, but contractual disputes ordinarily remain between the Consultant and the Service Buyer.
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PRIVACY
19. Is my information secure?
The Portal processes personal information in accordance with its Privacy Policy.
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MISCLLANEOUS
20. Can I engage multiple Consultants?
Yes.
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21. Can I contact Consultants in different States?
Yes.
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22. Does the Portal support multiple languages?
Yes.
The MahaBachatGat Ecosystem is designed with multilingual capabilities covering 27 Indian languages, making it easier for users across India to access information and connect with Consultants.