PLATFORM REGISTRATION FEE REFUND & CANCELLATION POLICY
MahaBachatGat Consultancy Portal
Portal: consultancy.mahabachatgat.in
Document Version: 1.0
Effective Date: [02/07/2026]
Last Updated: [To be inserted]
- Purpose
This Platform Registration Fee Refund & Cancellation Policy explains the terms governing the payment, cancellation and refund of the Platform Registration Fee charged by the MahaBachatGat Consultancy Portal.
This Policy also clarifies that the Consultancy Portal does not collect, receive or process consultancy fees payable by Service Buyers to Consultants.
Accordingly, this Policy applies only to the Platform Registration Fee paid by Consultants for listing their professional profiles and services on the Portal.
- Platform Registration Fee
To publish consultancy services on the Portal, every Consultant is required to pay the prescribed Platform Registration Fee.
The current registration fee is:
- Platform Registration Fee: ₹1,200
- GST: 18%
- Total Payable: ₹1,416
The fee is collected through the Portal’s authorised online payment gateway solely for providing access to the digital listing platform and related administrative and technical services.
- Services Covered by the Platform Registration Fee
The Platform Registration Fee covers services such as:
- Consultant account creation.
- Professional profile listing.
- Service listing and publication.
- Access to the Consultant Dashboard.
- Technical maintenance of the Portal.
- Administrative support.
- Portal updates and enhancements.
- Digital infrastructure necessary for maintaining consultant listings.
The fee is not a consultancy fee, brokerage, commission, referral fee or payment for professional services rendered by Consultants.
- Consultancy Fees Are Not Collected by the Portal
The Consultancy Portal does not:
- collect consultancy charges;
- receive consultancy payments;
- process consultancy transactions;
- hold consultancy funds in escrow;
- release consultancy payments;
- deduct commissions;
- collect brokerage;
- collect taxes relating to consultancy assignments.
Consultancy fees are negotiated and paid directly between the Consultant and the Service Buyer through payment methods mutually agreed between them.
Accordingly, the Portal has no authority or ability to refund consultancy fees paid directly to Consultants.
- Cancellation of Consultant Registration
A Consultant may request cancellation of registration by submitting a written request through the registered email address or by contacting Portal Support.
Cancellation of registration shall result in deactivation of the Consultant’s listing and removal of public visibility, subject to completion of necessary administrative processes.
Cancellation of registration does not automatically entitle the Consultant to a refund of the Platform Registration Fee.
- Refund Eligibility
Since the Platform Registration Fee is charged for digital onboarding, profile creation, verification, administrative processing and listing services, the fee is generally non-refundable once the registration process has commenced.
However, the Portal may, at its sole discretion, consider refund requests in exceptional circumstances, including:
- duplicate payment made due to technical error;
- multiple payments for the same registration;
- payment collected but registration not initiated due to a verified technical issue attributable to the Portal;
- other exceptional circumstances considered appropriate by the Portal.
Approval or rejection of refund requests shall be at the sole discretion of the Portal.
- Non-Refundable Situations
The Platform Registration Fee shall ordinarily not be refunded in situations including, but not limited to:
- Consultant voluntarily withdraws registration.
- Consultant decides not to publish services after registration.
- Consultant becomes inactive.
- Consultant fails to complete profile information.
- Consultant receives insufficient enquiries.
- Consultant does not obtain consultancy assignments.
- Consultant disagrees with market response.
- Suspension or termination due to violation of Portal policies.
- Removal of listings for policy violations.
- Change of business plans or personal circumstances.
- Refund Process
Where a refund request is considered eligible, the Consultant shall submit:
- registered name;
- registered email address;
- payment reference number;
- transaction ID;
- date of payment;
- reason for refund request;
- supporting documents, if applicable.
The Portal may request additional information before processing the request.
- Refund Processing Time
Approved refunds shall ordinarily be processed within 7 to 15 business days, subject to verification and payment gateway processing timelines.
Refunds, where approved, shall normally be credited to the original payment method used during registration, unless otherwise permitted under applicable laws.
- Payment Gateway Charges
Payment gateway charges, banking charges or taxes deducted by financial institutions may not be refundable where such deductions are outside the control of the Portal.
- Consultancy Payment Disputes
Any dispute regarding:
- consultancy fees;
- consultancy invoices;
- project payments;
- advances;
- milestone payments;
- reimbursements;
- taxation relating to consultancy services;
- cancellations of consultancy assignments;
shall be resolved directly between the Consultant and the Service Buyer.
The Consultancy Portal is not a party to such financial transactions and does not assume responsibility for their resolution.
- Fraudulent Transactions
The Portal reserves the right to reject refund requests where:
- false information is submitted;
- fraudulent payment methods are used;
- chargeback abuse is suspected;
- duplicate identities are detected;
- misuse of the payment system is established.
The Portal may also suspend or terminate the concerned account in accordance with applicable policies.
- Policy Updates
The Consultancy Portal reserves the right to amend or update this Policy from time to time to reflect operational requirements, technological developments or changes in applicable laws.
The latest version published on the Portal shall supersede all previous versions.
Continued use of the Portal after publication of revised policies shall constitute acceptance of the updated Policy.
- Contact Information
For questions regarding payments, cancellations or refund requests, please contact:
MahaBachatGat Consultancy Portal
Website: consultancy.mahabachatgat.in
Email: admin@mahabachatgat.in
Phone: +91 7588203070